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Portal Leads (Direct)

Direct enquiries from buyers and tenants on propertylist.es land in your Portal Leads tab. Paid leads for homes for sale, from 10 credits; rental enquiries are free.

Portal Leads (Direct)

Portal leads are enquiries from buyers and tenants browsing the public portal at propertylist.es who are asking about your listing. They come to you first.

What they cost

Enquiries from the public portal about homes for sale are paid leads; enquiries about rentals, long-term and holiday lets, cost no credits. You see which home the enquiry is about, the message (with phone numbers, email addresses and other contact details removed), its language and where it came from, so you can decide whether it is worth buying; the buyer's name and contact details are shown when you buy the lead. The price depends on the price of the property: from 10 credits, up to 500. You have 48 hours from the enquiry arriving to decide; after that the lead may be offered to another agency, which pays half the price (never less than 10 credits).

Price table

  • Sales, resale listings: 1 credit per €20,000 of the asking price up to €2 million; 1 credit per €30,000 from €2 million to €5 million; 1 credit per €50,000 above €5 million. Minimum 10 credits, maximum 500. Examples: €250,000 = 13 credits, €500,000 = 25, €1 million = 50, €5 million = 200.
  • Rentals, long-term: free. Enquiries about long-term rentals cost no credits.
  • Rounded up to a whole credit. The price is worked out from the listing's price when the enquiry arrives, and you see it before you buy.
  • Holiday lets: enquiries are free. Any commission on online bookings made through the portal or the microsites will be set out in our Terms and on the pricing page before it is charged.

Apart from enquiries about rentals, there are no free portal leads each month.

Refunds

If a lead you bought turns out to be from an agent, or is low quality (contact details that do not work, an accidental enquiry or a bot), report it to MLS Support within 5 working days of buying it; if the report is upheld, your credits are returned (Terms 6.2 and 6.3).

Leads from other agents on the MLS and enquiries from your MicroSite, your own website or your Website Builder site stay free.

Where they arrive

  • Every portal lead lands in the PORTAL LEADS tab in your account.
  • A new lead shows a number badge on the tab and stays bold until someone opens it.
  • Once you buy the lead, it is converted into a contact automatically, and linked to the property that was enquired about, so the history sits in one place.
  • Admins can assign a lead to a specific staff member for follow-up.

Respond quickly - this one matters

The buyer is waiting for an answer, and replying the same day is what wins the instruction.

How to get more of them

  • Optimise your listings - clear headline, honest description, and good photographs do most of the work.
  • Feature a property on the portal to put it at the top of the results buyers actually see.
  • Keep prices and availability current. A stale listing generates enquiries you cannot convert.
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